Privacy Policy

Sun Gum Saan PRIVACY POLICY

Sun Gum Saan Limited (referred to in this privacy policy as “we”, “our”, or “us”) collects and handles personal information. Personal information is information about you that identifies you, or by which your identity can reasonably be ascertained.

This policy sets out how we will collect, use, disclose and protect your personal information.

This policy does not limit or exclude any of your rights under the Act.

We may amend this policy at any time. If you have any questions, please contact our Privacy Officer by emailing info@newgoldmountain.nz (attention Privacy Officer) and noting your query is a privacy matter.

WHO DO WE COLLECT YOUR PERSONAL INFORMATION FROM?

We collect personal information about you from:

·         you, when you provide that personal information to us, including via the website and any related service, through any registration or subscription process, through any contact with us (e.g. telephone call or email), or when you buy or use our services and products

·         third parties where you have authorised this or the information is publicly available.

Where possible, we will collect personal information from you directly.

USE OF COOKIES

Our web site may use cookies to enable us to process your subscription or payment. You can disable cookies, see (www.aboutcookies.org). However, in common with most other e commerce sites, some features may not operate if you have cookies turned off.

HOW WE USE YOUR PERSONAL INFORMATION

We will use your personal information:

·         to verify your identity

·         to provide services and products to you

·         to communicate about our services to you, including contacting you electronically (e.g. by email)

·         to improve the services and products that we provide to you

·         to undertake credit checks of you if necessary

·         to invoice you and to collect money that you owe us, including authorising and processing credit card transactions

·         to respond to communications from you, including a complaint

·         to conduct statistical analysis (on an anonymised basis)

·         to protect and/or enforce our legal rights and interests, including defending any claim

·         for any other purpose authorised by you or the law.

DISCLOSING PERSONAL INFORMATION

We may disclose your personal information to:

·         any agency which assists us to verify your identity and to carry out any legal obligations we have;

·         any business that supports our services and products, including any person that hosts or maintains any underlying IT system or data centre that we use to provide the website or other services and products

·         a person who can require us to supply your personal information (e.g. a regulatory authority)

·         any person who is required to have your personal information in order for us to carry out the work you asked us to do

·         any other person authorised by law (e.g. a law enforcement agency)

·         any other person authorised by you.

·         A business that supports our services and products may be located outside New Zealand. This may mean your personal information is held and processed outside New Zealand.

PROTECTING YOUR PERSONAL INFORMATION

·         We will take reasonable steps to keep your personal information safe from loss, unauthorised activity, or other misuse.

·         Payments to us are made through internet banking by you through your own banking access, or through third-party payment gateways. We do not hold any banking or credit card information about you.

·         We keep personal information only for as long as reasonably necessary for the purpose for which it was collected or to comply with any applicable legal or accounting reporting or document retention requirements.

ACCESSING & CORRECTING YOUR PERSONAL INFORMATION

·         Subject to certain grounds for refusal set out in the Act, you have the right to access your readily retrievable personal information that we hold and to request a correction to your personal information. Before you exercise this right, we will need evidence to confirm that you are the individual to whom the personal information relates.

·         In respect of a request for correction, if we think the correction is reasonable and we are reasonably able to change the personal information, we will make the correction. If we do not make the correction, we will take reasonable steps to note on the personal information that you requested the correction.

·         If you want to exercise either of the above rights, email us at teresa@tchanlaw.co.nz. Your email should provide evidence of who you are and set out the details of your request (e.g. the personal information, or the correction, that you are requesting).

·         We may charge you our reasonable costs of providing to you copies of your personal information or correcting that information.

INTERNET USE

While we take reasonable steps to maintain secure internet connections, if you provide us with personal information over the internet, the provision of that information is at your own risk.

If you follow a link on our website to another site, the owner of that site will have its own privacy policy relating to your personal information. We suggest you review that site’s privacy policy before you provide personal information.

Privacy Officer – February 2024